Typically, you’ll receive the following emails in regards to your order:
- Order confirmation email to acknowledge we have successfully received your order
- Shipping email containing your Track & Trace code
In the case of a return, the following emails will be sent for your assurance:
- Confirmation email when the carrier has collected your return parcel
- Confirmation email once we have received your return at our warehouse and the refund has been authorised
Upon cancelling your order, we’ll send you a cancellation confirmation email to confirm your order has been cancelled.